What is Trauma?
“Trauma is a deep wound of the heart and mind that takes a long time to heal. It hurts every part of our lives: how we relate to others, how our body feels, what we think about, and how much we can trust God. It can make us feel separated from God and others” – Trauma Healing Institute
Further Reading and Learning:
- The Body Keeps The Score by Bessel van der Kolk
- The Trauma Healing Institute

Trauma-Informed Staff Care
- Increased Trauma Awareness
- Realize the widespread impact of trauma and understand paths for recovery
- Recognize the signs and symptoms of trauma
- Actively avoid re-traumatization
- Provide Safety
- Provide avenues for psychological safety
- Mitigate power differentials
- Integrate knowledge about trauma into policies, procedures, and practices
- Empower People to Make Choices
- Look
- Listen
- Link
- Focus on Strengths
- Coach don’t counsel
- Be vulnerable, because it lowers our amour and that of those around us.
- Normalize and Affirm
- Understand Roles and Make Referrals
- Who is my client and What is my role?
- Acknowledge and reframe (emotions are ok, behavior may not be)
- Coach towards help and make referrals
Further Reading and Learning:
- The Substance Abuse and Mental Health Services Trauma Informed Guidline https://ncsacw.acf.hhs.gov/userfiles/files/SAMHSA_Trauma.pdf
- Dare to Lead by Brene Brown
New Book!
Essentials for People Care and Development: A Collection of Best Practices, Research, Reflections, and Strategies (Missio Nexus Improve Series):
by Geoff Whiteman (Author), Heather Pubols (Editor) Buy it now on Amazon

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